Returns & Exchanges
We want you to love your Abbott Lyon pieces, so if you're not completely satisfied, you can return your items within 30 days of purchase. Please note that personalized or engraved items are custom-made and cannot be returned unless they are faulty.
Start Your Return
Visit our online Returns Portal and enter your order number and email address to begin the process.
Select Items
Choose the specific items you wish to return or exchange and provide a reason for the request.
Package Your Order
Carefully place your items in their original packaging, ensuring all tags and protective films are intact.
Drop Off
Print your prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized collection point.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing